These conditions of sale are concluded on the one hand by T.Bolides whose activity is legally declared under the name T.Bolides SARL, hereinafter referred to as "the seller", and on the other hand, by any natural person or moral, wishing to make a purchase via this site, hereinafter referred to as "the buyer".
These conditions of sale are intended to define the contractual relationship between the seller and the buyer and the conditions applicable to any purchase made through this merchant site, whether the buyer is a professional or a consumer. The acquisition of a good or a service through this site implies unreserved acceptance by the buyer of these conditions of sale. These conditions of sale shall prevail over any other general or specific conditions not expressly approved by the seller. The seller reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
The website tbolides.com is the property of T.Bolides and its manager Thomas Parein in its entirety, as well as all the rights relating thereto. Any reproduction, in whole or in part, is systematically subject to the authorization of the owners. However, links of the hypertext type to the site are authorized without specific requests.
The customer acknowledges having read, at the time of placing an order, the specific conditions of sale stated and expressly declares to accept them without reservation. These general conditions of sale govern the contractual relationship between T.Bolides and its customer, both parties accepting them without reservation.
Most of the products presented on this site are SINGLE COPIES, because they are handcrafted items.
The photographs in the catalog are as faithful as possible but they cannot ensure perfect similarity with the product offered.
The items presented on this site are only valid within the limits of available stocks and in the countries distributed.
In the context of sales, product offers are valid as long as they are visible on the site, within the limits of available stocks. Faced with an exceptional malfunction in the management of stocks and in the event of unavailability of products after the order has been placed by the "buyer", the "seller" will notify the customer by email of the delivery of a partial order. or cancellation of his order. In the event that the bank account of the "buyer" has been debited, the "seller" will initiate an immediate refund procedure. The customer's account will be credited again.
Automatic recording systems are considered as proof of the nature, content and date of the order.
T.Bolides confirms the acceptance of his order to the customer at the email address that he will have communicated. The sale will only be concluded once the order has been confirmed.
T.Bolides reserves the right to cancel a customer's order, in particular if there is a dispute relating to the payment of a previous order. The information given by the “buyer” when taking the order is binding on him. In the event of an error in the wording of the recipient's contact details, the seller cannot be held responsible for the impossibility in which it could be to deliver the product.
Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions. This site will communicate by e-mail confirmation of the registered order.
After order confirmation, T.Bolides undertakes to deliver to its carrier all the references ordered by the “buyer”. The products are sent to the buyer with a receipt with or without signature depending on the mode chosen. Orders are generally shipped within one week of purchase. Excluding special and/or made-to-measure orders. The carrier undertakes by contract with T.Bolides to deliver the order to the address of the "buyer" provided by "the seller".
In addition, for deliveries outside mainland France, the customer agrees to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due under the laws of the country of receipt of the order. T.Bolides de facto emerges from all legal responsibilities if the payment of taxes was not made by the customer.
The goods always travel at the recipient's risk and peril.
Upon receipt, the customer is required to check the condition of the goods upon delivery, this control must relate to the quantities as well as the condition of the goods. Reservations must be noted at the time of delivery on the delivery note. The reservations must be explicit, the reservations of the type “subject to unpacking” are null and void. In the event of a complaint, the customer is required to inform T.Bolides of any anomaly within 24 hours from the date of receipt of the order. This request must be made in writing using the contact form.
In the case of a technical product, the customer will take particular care to check the proper functioning of the device delivered, to read the instructions for use provided to him.
In the event of apparent defects, the buyer has the right of return under the conditions provided for in this document.
The following are considered as cases of force majeure releasing the seller from his obligation to deliver: war, riots, fire, strikes, accidents and the impossibility of obtaining supplies. The goods always travel at the recipient's risk and peril. Always check your package upon arrival. You have a period of 48 hours to make any reservations with the carrier in the event of a shortage or damage.
The goods always travel at the recipient's risk and peril. Always check your package upon arrival. You have 48 hours to make any reservations with the carrier in the event of damage.
The price is expressed in euros.
The price indicated on the product sheets includes transport, for orders delivered in France. For deliveries to other countries, delivery costs are added during the last step of the purchase.
The price indicated in the order confirmation is the final price including VAT. This price includes the price of the products, handling, packaging, shipping and logistics costs.
The seller reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. Shipping charges are the responsibility of the buyer. For the rest of the world, various customs fees and taxes may be added to the price initially indicated on the site. These remain the sole responsibility of the buyer.
The price charged to the customer is the price indicated on the order confirmation sent by T.Bolides.
The price of the products is payable in cash on the day of the actual order.
Payment is due within 48 hours maximum for payments by credit card or Paypal and 72 hours for payments by bank transfer. In the event of a delay, the buyer agrees to contact the seller before the expiry of the requested period. If payment is not received within 48 or 72 hours (depending on the payment method chosen) following the order, the seller reserves the right to cancel any unpaid order. Payments will be made: either by credit card via our secure online payment software, or by the Stripe online payment site, or by bank transfer.
Buyers, non-professional individuals, benefit from a withdrawal period of 14 days from the delivery of their order to return the product to the seller for reimbursement, with the exception of the costs and responsibility for the return. The buyer can cancel his order if the delivery times mentioned (excluding the closing period indicated) below are not respected by the seller.
We will fully refund the price of items returned in good condition. The product must be returned in its original packaging complete with the original label and the return form, within 14 days from the date of receipt of your package. Any merchandise dismantled or showing signs of degradation or improper use will be systematically refused.
The return of the package must be made by the shipping method chosen when ordering. Before sending your return to T.Bolides, please register your return request with our customer service, by email at hello@tbolides.com or at (zero six) 80 53 78 23 and to check that all the conditions are well recorded. T.Bolides will not accept returns that do not meet all of our requirements. The items will then be returned to you. No exchange possible on the site tbolides.com. In case of exercise of the right of withdrawal, T.Bolides is required to reimburse the sums paid by the customer, free of charge. The refund is due within a maximum period of 14 days following receipt of the return package.
The return of the goods is carried out at the expense, risk and peril of the buyer. In case of loss or damage to the package, no compensation will be paid to the customer by T.Bolides.
This contract is subject to French law. T.Bolides cannot be held liable for damages of any kind, whether material, immaterial or bodily, which could result from a malfunction or misuse of the products marketed.
The seller, in the online sales process, is bound only by an obligation of means; its liability cannot be engaged for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.
All the products supplied by the seller benefit from the legal guarantee provided for by Articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to the seller who will reimburse it. All complaints, requests for reimbursement must be made by e-mail to the following address hello@tbolides.com
The responsibility of T.Bolides will in any event be limited to the amount of the order and cannot be blamed for simple errors or omissions which may have remained despite all the precautions taken in the presentation of the products.
Complaints or disputes will always be received with attentive benevolence, good faith being always presumed. In the event of a dispute, the customer will first contact the company to obtain an amicable solution. In the event of difficulties in the application of this contract, the buyer has the possibility, before any legal action, to seek an amicable solution, in particular with the help of a professional association in the branch, a consumer association or any other counsel of his choice.
Failing this, the Commercial Court of Lille Métropole has sole jurisdiction, regardless of the place of delivery and the method of payment used.
It is recalled that the search for an amicable solution does not interrupt the “short period” of the legal guarantee, nor the duration of the contractual guarantee. It is recalled that as a general rule and subject to the judgment of the Courts, compliance with the provisions of this contract relating to the contractual guarantee assumes that the buyer honors his financial commitments to the seller.
The information of personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and delivery of orders, the establishment of invoices and warranty contracts. The lack of information leads to the non-validation of the order.
In accordance with the “Informatique et Libertés” law, the processing of personal information relating to customers has been declared to the National Commission for Computing and Freedoms (CNIL). The customer has (article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, which he can exercise with Gisèle & Frères. In addition, Gisèle & Frères undertakes not to communicate, free of charge or in exchange, the contact details of its customers to a third party.
In accordance with the provisions of the Data Protection Act, T.Bolides informs its customers of their rights of access and rectification of personal data and of the absence of the right of opposition concerning the creation of their account and the questionnaire that they fill.
*En France uniquement. Hors revendeurs.